Privacy Policy
Introduction
At South Lake Smiles (Madeline Connick DDS, Inc.), we prioritize your privacy and are committed to protecting your personal and health information. We follow all applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and the California Confidentiality of Medical Information Act (CMIA).
Information We Collect
We collect information needed to provide dental care, including your contact information, medical and dental history, insurance details, and appointment records.
How We Use Information
We use your information to provide and coordinate dental treatment, schedule and confirm appointments, process billing and insurance claims, and improve patient experience and office operations. We do not use or disclose your information for purposes not listed here without your consent.
Text Message (SMS) Consent
If you choose to receive text messages from us (for appointment reminders or patient communication), your phone number and SMS consent are used only for communication from South Lake Smiles. We do not sell, share, or disclose phone numbers or SMS consent to third parties for marketing. You may opt out at any time by replying STOP or contacting our office.
How We Protect Your Information
We use physical, administrative, and technical safeguards to protect your information. Access is limited to staff trained in patient privacy and confidentiality.
Your Rights
You have the right to request and receive copies of your records, request corrections, request certain restrictions, and revoke permission for communications at any time.
Contact Information
South Lake Smiles
Madeline Connick DDS, Inc.
965 Tahoe Keys Blvd
South Lake Tahoe, CA 96150
Phone: (530) 541-4405